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Collection of Personal Information
Matworks.com values you as a customer, and respects your privacy
to the fullest extent. In order to serve you, we internally store
the information that you provide to us through our website or other
means. This information includes but is not limited to your name,
e-mail address, password, shipping address, billing address, telephone
number, and credit card information. As an added level of security
for our customers, credit card information is deleted from our records
30 days after your purchase. If you choose not to provide the information
above, you might not be able to make purchases or take advantage
of other Matworks.com features.
Release of Information
Information about our customers is an important part of our business,
and we are not in the business of selling it to others. We use customer
information for communication purposes only, such as responding
to your requests, notifying you of special offers, or providing
you with useful information in the form of newsletters. If you do
not want to receive notification of special offers by e-mail, log
on to your account,
edit your profile, and uncheck the Subscribe To Mail List checkbox.
Matworks.com will only release account and
other personal information if we believe that its release is appropriate
to comply with the law, or to protect the rights, property, or safety
of Matworks.com or others. This includes exchanging information
with other companies and organizations for fraud protection and
credit risk reduction. This does not include selling, renting, sharing,
or otherwise disclosing personally identifiable information from
customers for commercial purposes.
Passwords
It is important for you to protect against unauthorized access to
your password and to your computer. Store
your password in a safe place. If you choose to change your password,
log on to your account, edit your profile, and modify your password.
Using a combination numbers, symbols, and upper and lower case letters
is the safest way to create a new password.
Security
Through the use of encryption technology, the transfer of sensitive
information on Matworks.com is always protected against theft or other
misuse. When purchasing online, a solid key or a locked padlock icon
will appear in the lower right of your browser window, indicating
that your transaction session is secured through Secure Socket Layer
(SSL). SSL is a widely used measure of security on the Internet.
Matworks.com servers are certified through
InstantSSL, makers of the Comodo Class 3 Security Services. (http://www.instantssl.com).
Changes to Our
Policies
Our Privacy and Security Notice is subject to periodic change as
our business changes. However, we will never change our policies
and practices to make them less protective of customer information
without the consent of affected customers.
Write to info@matworks.com
24 hours a day or call 800-795-MATS (770-663-0040 in the Greater
Atlanta Area) between the hours of 9 and 5 EST with any questions.
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